Etiquette - Research

Etiquette Research - Videos

Modern

Nice and short, straight to the point. still using the format of the educational video with voice over, typography screens, and demonstrations but with a modern twist.

Starting with the please stand by and tv static gave this an old fashioned connection without the whole video paying homage to the old school feel. also very quick and to the point.

This is for a "Quiet car" on the train, a possible option we could implement is a priority car at the front of every train. Not sure how that could work for buses. This video is for proper etiquette on this car, again showing proper and improper behaviour.

This was kinda poorly done, but is meant to be the style of old educational videos which i think is an interesting way to make the point of etiquette - connecting it back with an era when people were taught manners etc.

I liked the cross over of real train images and cartoons/floating type.

This had a lot of good information in it but it was way too long at 10:35. it addressed the issues faced by commuters and provided proper etiquette for dealing with the situations.

Educational video page

This page has 10 different videos on other subjects, but nothing on manners. although it confirms that the educational videos do indeed follow a set format:

• Black and white video with film flecks
• Static in the audio
• 1950's movie music
• Unnaturally cheery
• Voice over 
• Typographic cut aways
• Moral lessons taught by showing what happens when you do the wrong thing

Etiquette Research - Video Parodies

These video are parodies, made by Bethesda, of the old school educational films. they follow the basic format of the educational film described above.

Etiquette App

Article - NYC Seat Share

Designs By Michael Graves Architecture and Design 

This Article brings up another issue relating to the etiquette of priority seating; those who require a seat for an invisible disability. I can relate to this, as I have a spinal injury and nerve compression which is not physically evident. I don't ask for seating on full trains because there is no way to prove I require it. Like the friend in the article I would not be inclined to wear a badge displaying I need priority seating. This reminds me much of Nazi's making Jewish people wear the star of David.

On the flip side, a badge for those who are willing to give up their seat is a positive, likened to a badge of honour.

Moving forward, as this article shows, it is definitely important to focus on rewarding the positive rather than focusing on the negative sad side of things.

This kind of system could be implemented as a final step, after the people experience what it is like for disabled people on public transport. 

What form could this "badge of honour" take, seeing as people don't wear badges or pins anymore?

Micheal Graves Design studio idea is great because of its versatility and its visibility with the bright rainbow colours, you shouldn't miss it.

Uk Simulation Elderly Experience

This is a similar concept to our idea to create empathy for elderly. The company is putting their drivers through this empathy for elderly training, so they can better understand the struggles faced by a growing number of their passengers.

Article - Blind Bus Pass Refused

From this I have learnt Wellington bus drivers go through a training course to learn how to deal with disabled passengers, and Legally Blind people are issued a card which entitles them to concession public transport fares as they cannot drive.

Also, unrelated to this article, elderly over 65 get a SuperGold card allowing them free travel on off-peak times.

Give up Your Seat Campaigns

MS Bike

Suggested by Jason to watch as inspiration for the experience becoming a video.

This would create an empathy for what it is like to live with MS even without actually going to a location and experiencing it for yourself because of the familiarity of the bike.

Riding the bus is also a familiar experience so maybe just asking the viewer to imagine if they were 8 months pregnant, or had to fit a wheel chair almost the width of the aisle on to a bus. What would that be like?

http://www.lifehack.org/articles/lifestyle/12-ways-teach-your-children-the-skill-empathy.html
 “how would you feel if….” is not as effective as actually role-playing being in the situation.

Creating Empathy

http://micheleborba.com/5-creative-ways-educators-teach-empathy/

Be Friendly

A simple, overlooked way to increase empathy is by making the culture friendlier. 

Break Down Barriers

we are more likely to empathize with people in our immediate circles or care about those “like us.” Expanding our  familiarity circles to those “not like us” opens the path to empathy.

Talk/Connect

empathy is driven by face-to-face connection, and it’s why we must keep the art of conversation alive.

Play Chess

playing face-to-face, imagined their opponent’s next plays, tuned in to emotional cues (“Does he look confident, hesitant, or anxious about that move?”), and predicted “if- then” scenarios (“If he moves that piece, then . . .”). Those students were learning to step into other’s shoes, but also having fun, building relationships, and practicing empathy-building skills.

Build a Friendly Atmosphere

The goal is to create a safe and cozy atmosphere. Empathy opens when we are in places where they feel safe, accepted, and heard.